Apple has expanded its Support service to the Twitter platform as well. This essentially means you can tweet to Apple for queries related to its products.
US technology giant Apple has launched customer support on micro-blogging website Twitter to answer your queries about its wide range of products. Although Apple has Twitter accounts for specific products like Beats 1, Apple Music and iTunes, it has avoided a central presence on social media till date, The Verge reported.
Welcome to… pic.twitter.com/EZA8eRycDs
— Apple Support (@AppleSupport) March 3, 2016
Tips and tutorials from the same Apple Advisors you know and trust – now available on Twitter. #AppleSupport pic.twitter.com/ERVDMUjXO1
— Apple Support (@AppleSupport) March 3, 2016
The new @AppleSupport account, opened on Thursday, is already fielding questions about Apple Music, Apple IDs and enabling smart quotes. The account received over 35,000 followers in its first few hours online.
It has already tweeted about subjects ranging from Safari browser help to iPhone support. The account will also tweet tips on how to use Apple products. Apple launched a Twitter support account for Apple Music last year which has over eight million followers.
It launched an account dedicated to games on the App Store in September last year.
Source: bgr.in
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