Samsung Galaxy Note 7 sales and exchanges are being halted worldwide, as the South Korean phone maker has finally put a stop to the recalled phone.
“Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note 7 while the investigation is taking place,” Samsung said in a statement today.
This comes after intense pressure from key retail locations, including Best Buy and all four major US carriers, AT&T, T-Mobile, Verizon and Sprint.
Whether or not this is the official end of the Galaxy Note 7 remains to be seen. Samsung left the door open, saying, “We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note 7.”
What you should do right now
Outside of attempting to (carefully) backup your phone data with Samsung Smart Switch software on a computer, you shouldn’t use the Note 7 – at all.
“Consumers with either an original Galaxy Note 7 or replacement Galaxy Note 7 device should power down and stop using the device and take advantage of the remedies available.”
The “remedies available” include taking the turned-off Note 7 to your carrier or the retailer store you bought it from and seeking a full refund or exchange.
“We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation,” said Samsung.
Sourse: techradar.com
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This has got out of hand now! They better not restrict our batteries here in Europe as there has been no cases and as it stands my phone is literally the best I have ever used. We can bet most of the cases are fake anyways and just the typical yanks trying to hunt out some compensation for nothing as per.
It’s probably for the best thst Samsung stop sales of thd Note 7 for safety reasons which is a real shame because exploding batteries apart, it was thr best smartphones of 2016 and it’s only real competition was the S7 Edge which was and is smashing Apple in sales and was crowned “beat smartphone of 2016
No reported problems in Europe, Middle East and China (except one case that could not be validated). For safety reasons, Samsung need to stop sales. But they need space to really investigate why so many problems in the USA market. There must be a way to allow the Note 7 to continue, there are no alternatives unless you go back to the Note 5 and Samsung bring the s/w of the Note 5 to be like the Note 7.
Samsung need to deal fast and hard on this. Their brand name is at stake.