Efforts to resolve call drop problem will continue: Videocon

After SC gave the decision favoring the telecom companies for the call drops Videocon Telecom’s Director and CEO Arvind Bali said operators will continue with their efforts to improve their services.

Mobile operator Videocon Telecom welcomed Supreme Court’s decision to strike down the TRAI regulation making it mandatory for telecom companies to compensate subscribers for call drops, but added that efforts of operators to resolve the problem will continue. ”From operators’ point of view, it (SC verdict) is a good judgement and operators will be very happy with it,” Videocon Telecom’s Director and CEO Arvind Bali said.

However, he added that telecom operators will continue with their efforts to improve their services to resolve the problem of call drops.”Inspite of the fact that this judgement has come, operators’ efforts to improve services to ensure that calls do not drop will continue because private operators want that customers should be provided with quality services,” Bali said, adding that telecom operators were willing to spend on improving infrastructure.

The Supreme Court today struck down the Trai regulation making it mandatory for telecom companies to compensate subscribers for call drops, holding it as “arbitrary, unreasonable and non-transparent”.

Bali further said that Connect Broadband, part of the Videocon Group, has invested Rs 118 crore on upgradation of optical fibre network for providing internet services at higher speed.

RELATED : Videocon Telecom aims to generate Rs 10,000 crore revenue from non-spectrum businesses by 2020

“The company has invested in latest transmission equipment and ring upgradation to enable users to access applications simultaneously on small and large screen devices seamlessly without buffering,” he said.

Source: bgr.in

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