Samsung has confirmed to TechRadar that the new claims that replaced Note 7 units are still catching fire has forced it to alter the production schedule.
It’s rumored that creation of new models has ceased, but the brand has chosen its words carefully in a statement to us:
“We are temporarily adjusting the Galaxy Note7 production schedule in order to take further steps to ensure quality and safety matters.”
‘Safety is the highest priority’
It looks like the world’s biggest smartphone brand is going to have to do some serious damage control over the incident, where a US citizen claimed that his phone woke him up smoking and on fire, causing him acute bronchitis:
“We want to reassure our customers that we take every report seriously and we are engaged with Mr. Klering to ensure we are doing everything we can for him. Customer safety remains our highest priority as we are investigating the matter.”
Klering claimed that a Samsung representative had accidentally sent him a text stating (according WKYT in the US): “Just now got this. I can try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it.”
We’ll update this story as more information appears.
Source: techradar.com
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Shameful, shameful article ! People are getting hurt. Samsung should STOP, not adjust this phone. Samsung is deceiving customers and authorities. Media is being paid by Samsung and have no integrity left.
Note 7 is an extremely dangerous safety hazard.
If this was Apple…. oh boy, it would have been all over the news.
I have seen nothing about this on UK tv, If iPhones were exploding we would be getting more coverage than the olympics.
So.. this is one guy in the US? You sure he's not just wanting a payout?
You are correct. It's a cover up by the tech media with quid pro quo on Samsung advertising and early access to gadgets.